Captains are encouraged to report regularly to our director of liturgy. They should be able to communicate well with their team by phone, email, text message or by weekly conversation. A captain must be well informed of the usher duties and can help direct his or her team. However, as mentioned earlier, churches may provide training to equip ushers with the necessary knowledge and skills to carry out their duties effectively. The role of captain is reserved for a dependable and organized volunteer. Teams are coordinated with the help of an usher captain. Special Masses are scheduled through our ministry scheduler and involve ministers from various teams. Usher Duties and Responsibilities Greet and Take Tickets from Customers Escort Customers Monitor Crowds Provide Emergency Assistance Perform Maintenance. Each team is scheduled on a monthly rotation with that crew. Ushers are placed in teams or “crews” of four ministers. The word is derived from USH, meaning To Enter Into. So the word USHER is referred to in the Bible as a GATEKEEPER - DOORKEEPER - or simply a KEEPER. Though we thoroughly enjoy the creative edge of our 12Stone services, make no mistake, this is a holy event. Today Doorkeepers are called and understood to be Church Ushers. The usher serves as a first representative of Jesus Christ for a worship service. If no one has signed up, the ushers may invite parishioners to take part in this simple but meaningful ministry. An usher is a spiritual ambassador for the local church God’s ordained and organized body of believers. The ushers check the book each Mass to see if someone has signed up. There is a sign-up book on a table in the back of the church which provides parishioners an opportunity to carry up the gifts of bread and wine at the Offertory procession.

They are prepared to assist with emergency situations and make sure that the church is clear of all handouts and tidy after each Mass. However, one of their lesser-known duties is distributing materials to the congregation. They are responsible for greeting and seating worshippers, collecting offerings, and directing people during the service. Ushers also assist in preparing for mass by ensuring guests can find a seat, take up the weekly collection, direct the communion procession, and distribute special handouts and envelopes at Mass. Ushers play a crucial role in church services. This act of hospitality is the first key role of an usher. These “go-to” men and women play an essential role in welcoming guests in the door with a smile. Ushers are team players that the Church relies on to help maintain a smooth flow before, during and after a liturgy. A grateful heart is the first qualification of an usher as this is a ministry of true service and assistance.

Church usher duties